Privacy Policy

Our Policy:

Welcome to the web site (the "Site") of Enrollware Software, LLC. ("Company", "we", "us" and/or "our"). This Site is operated by Company and has been created to provide information about our company and to provide customized class registration services (the "Company Services") to our Site visitors ("you", "your"). This Privacy Policy sets forth Company’s policy with respect to information including personally identifiable data ("Personal Data") and other information that is collected from Site visitors.

Information We Collect:

When you interact with us through the Site, we may collect Personal Data and other information from you, as further described below:

Personal Data That You Provide Through the Site:

We collect Personal Data from you when you voluntarily provide such information, such as when you contact us with inquiries, respond to one of our surveys, register for a class, register for access to the Company Services or use certain Company Services. The Personal data we collect includes without limitation your name, email address and other personally identifiable data. In addition, if you register for a class, we will collect financial information from you (e.g., your credit card number and expiration date, billing address, etc). Wherever Company collects Personal Data we make an effort to provide a link to this Privacy Policy. By voluntarily providing us with Personal Data, you are consenting to our use of it in accordance with this Privacy Policy. If you provide Personal Data to this Site, you acknowledge and agree that such Personal Data may be transferred from your current location to the offices and servers of Company and the authorized third parties referred to herein located in the United States.

Non-Identifiable Data:

When you interact with Company through the Site, we receive and store certain personally non-identifiable information. Such information, which is collected passively using various technologies, cannot presently be used to specifically identify you. Company may store such information itself or such information may be included in databases owned and maintained by Company affiliates, agents or service providers. This Site may use such information and pool it with other information to track, for example, the total number of visitors to our Site, the number of visitors to each page of our Site, and the domain names of our visitors' Internet service providers. It is important to note that no Personal Data is available or used in this process. In operating this Site, we may use a technology called "cookies." A cookie is a piece of information that the computer that hosts our Site gives to your browser when you access the Site. Our cookies help provide additional functionality to the Site and help us analyze Site usage more accurately. For instance, our Site may set a cookie on your browser that allows you to access the Site without needing to remember and then enter a password more than once during a visit to the Site. In all cases in which we use cookies, we will not collect Personal Data except with your permission. On most web browsers, you will find a "help" section on the toolbar. Please refer to this section for information on how to receive notification when you are receiving a new cookie and how to turn cookies off. We recommend that you leave cookies turned on because they allow you to take advantage of some of the Site’s features.

Our Use of Your Personal Data and Other Information:

Company uses the Personal Data you provide in a manner that is consistent with this Privacy Policy. If you provide Personal Data for a certain reason, we may use the Personal Data in connection with the reason for which it was provided. For instance, if you contact us by e-mail, we will use the Personal Data you provide to answer your question or resolve your problem. Also, if you provide Personal Data in order to obtain access to the Company Services, we will use your Personal Data to provide you with access to such services and to monitor your use of such services. Company and its subsidiaries and affiliates (the "Related Companies") may also use your Personal Data and other personally non-identifiable information collected through the Site to help us improve the content and functionality of the Site, to better understand our users and to improve the Company Services. Company and its Related Companies may also use this information to contact you in the future to tell you about services, other events or opportunities we believe will be of interest to you. Other uses of your Personal Data include without limitation: processing payment for purchases you make, products or services you request; managing your account and providing you with customer service; developing and providing you with promotional or marketing material; protecting against or identifying fraudulent transactions; and generally managing the Company Services and our business. If Company intends on using any Personal Data in any manner that is not consistent with this Privacy Policy, you will be informed of such anticipated use prior to or at the time at which the Personal Data is collected.

Our Disclosure of Your Personal Data and Other Information:

Company is not in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, as set forth below:

Business Transfers:

As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets.

Training Sites:

"Training Sites" are registered users who use the Company Services to create, manage, and/or sell registrations to their classes. When you enroll in a class on our Site, you consent to our providing your Personal Data to the specific Training Site for that class for which you have registered. We share this information with these Training Sites so they can effectively run their businesses.

Legal Requirements:

Company may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Company, (iii) act in urgent circumstances to protect the personal safety of users of the Site or the public, or (iv) protect against legal liability.

Your Choices:

You can use the Site without providing any Personal Data. If you choose not to provide any Personal Data, you may not be able to use certain Company Services.

Exclusions:

This Privacy Policy does not apply to any Personal Data collected by Company other than Personal Data collected through the Site. This Privacy Policy shall not apply to any unsolicited information you provide to Company through this Site or through any other means. This includes, but is not limited to, information posted to any public areas of the Site, such as bulletin boards (collectively, "Public Areas"), any ideas for new products or modifications to existing products, and other unsolicited submissions (collectively, "Unsolicited Information"). All Unsolicited Information shall be deemed to be non-confidential and Company shall be free to reproduce, use, disclose, distribute and exploit such Unsolicited Information without limitation or attribution.

Children:

Company does not knowingly collect Personal Data from children under the age of 13. If you are under the age of 13, please do not submit any Personal Data through the Site. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Data on this Site without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Data to Company through this Site, please contact us, and we will endeavor to delete that information from our databases.

Links to Other Web Sites:

This Privacy Policy applies only to the Site. This Site may contain links to other web sites not operated or controlled by Company (the "Third Party Sites"). The policies and procedures we described here do not apply to the Third Party Sites. The links from this Site do not imply that Company endorses or has reviewed the Third Party Sites. We suggest contacting those sites directly for information on their privacy policies.

Security:

Company takes reasonable steps to protect the Personal Data provided via the Site from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or e-mail transmission is ever fully secure or error free. In particular, e-mail sent to or from this Site may not be secure. Therefore, you should take special care in deciding what information you send to us via e-mail. Please keep this in mind when disclosing any Personal Data to Company via the Internet.

Changes to Company’s Privacy Policy:

The Site and our business may change from time to time. As a result, at times it may be necessary for Company to make changes to this Privacy Policy. Company reserves the right to update or modify this Privacy Policy at any time and from time to time without prior notice. Please review this policy periodically, and especially before you provide any Personal Data. This Privacy Policy was last updated on the date indicated above. Your continued use of the Site after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.

Contacting Company:

To keep your Personal Data accurate, current, and complete, please contact us as specified below. We will take reasonable steps to update or correct Personal Data in our possession that you have previously submitted via this Site. Please also feel free to contact us if you have any questions about Company’s Privacy Policy or the information practices of this Site.

You may contact us as follows: https://www.enrollware.com/contact

Cancellation, Rescheduling, Refund, Lateness, No Show and Purchase Order Policies

The number of students in each class is limited based on proper student to teacher ratios; a place in the class has been reserved for you after completion of payment or through a signed purchase order (P.O.). We understand that situations beyond your control may arise that require cancellations or rescheduling. The following policies are necessary to maintain the quality of the Handtevy Courses.

Cancellations

Please provide 14 business days’ notice of a cancellation (Monday through Friday, 9:00AM to 5:00PM EST) before the date of the course; all cancellations MUST be in writing via email to Courses@Handtevy.com. Any cancellation made at 14 business days or more will be issued a refund or rescheduled at the discretion of the student.

Cancellations made within 7 to 13 business days (Monday through Friday, 9:00AM to 5:00PM EST) before the date of the course will be issued a course credit with the ability to reschedule for a future course date; within this timeframe the student will NOT be eligible for a refund. (Please see Reschedule policy)

Cancellations made within 1 to 6 business days (Monday through Friday, 9:00AM to 5:00PM EST) before the date of the course will not be issued course credit nor a refund, but will be allowed to substitute the reserved seat with another student. This transaction must be in writing: please send an email to Courses@Handtevy.comwith the substitute copied in the email. Substitute’s failure to show up to the course will be handled as a NO SHOW, and the full course fee will be charged. (Please see No Show policy)

Rescheduling

In order to reschedule, you must contact Handtevy via email at Courses@Handtevy.com. Rescheduling will only be permitted to cancellations made within 7 or more business days (Monday through Friday, 9:00AM to 5:00PM EST) before the date of the course.

If contacted between 1 to 6 business days (Monday through Friday, 9:00AM to 5:00PM EST) before the date of the course will be allowed to substitute the seat with another student orforfeiture of the entire course fee. This transaction must be in writing: please send an email to Courses@Handtevy.comwith the substitute copied in the email. Substitutes failure to show up to the course will be handled as a NO SHOW, and the full course fee will be charged. (Please see No Show policy)

Participant will be given ONE opportunity to reschedule, and it must be rescheduled within 90 days of the original class date or the next available class. Failure to appear on the rescheduled date will be considered a NO SHOW and forfeiture of the entire course fee.

Lateness

You must come to the course on time; please plan accordingly. It is recommended that students arrive to the course 15 minutes prior to the start. If you are expecting to be late to the course, this may be communicated to Courses@Handtevy.com.

If you are more than 30 minutes late to the course, you will not be allowed to participate in the course.

If you are within 30 minutes to 1 hour late to the start of the course, you will be eligible to reschedule according to the above policy. Please note this leniency is only applicable to students who made the attempt to come to the course but are too late to attend.

Students who are more than 1 hour late to the course start time will not be granted the privilege of rescheduling, resulting in a NO SHOW. (Please see No Show policy)

If you are late for a course that you rescheduled, you will be considered a NO SHOW. (Please see No Show policy)

No Show

Failure to appear in class orfailure to notify via email to Courses@Handtevy.com(before 5:00PM the business day before the course date) will be considered a NO SHOW. No shows will result in forfeiture of the entire course fee; no refunds, rescheduling, or substitutions will be permitted.

Payments made by Purchase Order (P.O.)

Payment byPurchase Order serves as a binding contract. The number of students granted through the P.O. must be equal to the number of students that attend the course. Failure to do so will result in a NO SHOW. (Please see No Show policy)

P.O.’s will be held liable to the aforementioned to Pediatric Emergency Standards, Inc.’s cancellation, rescheduling and no show policies. (Please see Cancellation, Reschedule, or No Show policies)

Full payment of the P.O. must be received in order to obtain credentials following the completion of the course.